Frequently Asked Questions
Q.: What is Coaching?
A.: ‘The International Coach Federation (ICF) defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximise their personal and professional potential, which is particularly important in today’s uncertain and complex environment. Coaches honour the client as the expert in his or her life and work and believe every client is creative, resourceful and whole. Standing on this foundation, the coach's responsibility is to:
- Discover, clarify, and align with what the client wants to achieve
- Encourage client self-discovery
- Elicit client-generated solutions and strategies
- Hold the client responsible and accountable
This process helps clients dramatically improve their outlook on work and life, while improving their leadership skills and unlocking their potential.’
Q.: There are so many Coaches around without any real qualifications, what are the credentials of the Coaches working for Abilitise Pty Ltd?
A.: The Coaches working for Abilitise Pty Ltd have as a minimum successfully completed a Coaching Diploma course that is in line with the Australian Skills Quality Authority (ASQA) and accredited by the International Coach Federation (ICF).
Q.: Do I have to come to the Abilitise Pty Ltd business premises for every Coaching session?
A.: Abilitise Pty Ltd offers coaching in-person at your work-premises, at a mutually agreed place, via Skype and via phone.
Q.: Will the information I provide to Abilitise Pty Ltd remain private/confidential?
A.: All the information you disclose to Abilitise Pty Ltd or one of their representatives is bound by a clause of confidentiality and will not be disclosed to any person under any circumstance except by a court order upon a crime being committed.
In regards to records taken during Coaching conversations, three years after your Coaching has ended the Coach will destroy any records taken during the sessions and release them to no other persons.