This Privacy Policy explains how Abilitise Pty Ltd (ABN: 18 629 025 181) of Suite 5A, 49-51 Eton Street, Sutherland NSW 2232, Australia (“we”, “us”, “our”) handles personal information in connection with the website at www.abilitise.com.au. It is written with reference to the Australian Privacy Act 1988 (Cth) and, where relevant to visitors from the European Union/UK, the General Data Protection Regulation (GDPR).

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1. Our Approach​

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Our aim is to collect as little personal information through this Website as possible. Where information is collected - for example, if you contact us directly - we use it only for the purpose you provided it and do not sell or rent it to third parties.

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2. What We Collect​

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This Website is designed to collect as little personal information as reasonably possible. Depending on which features of the Website are active at any given time, the types of information we may collect include:

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• Contact details you provide, such as your name, email address, phone number and message/enquiry content, if you complete a contact form, use a ‘mail to’ link, or otherwise email us directly.

• Technical and usage information collected through website analytics, if in use, such as IP address, approximate location, browser type, device type, and pages viewed, to help us understand how the Website is used.

• Cookies or similar small data files, if in use, stored on your device - see ‘Cookies’ below for what is currently active.

• Server and hosting logs, which are collected automatically by our hosting provider as a standard part of operating any website, even where no form or analytics tool is installed.

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This section is intentionally written to cover the range of data types a small business website like this one may reasonably collect over time, not only what is active on the day this policy is published. If you are unsure what is currently active on the live site, please ask us.

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We do not seek to collect sensitive information (such as health information) through the Website itself. Any information shared as part of an actual coaching engagement is governed separately by the terms of that engagement, not by this Website Privacy Policy.

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3. Why We Collect It

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• To respond to enquiries you send us.

• To understand, in general terms, how the Website is used, so we can improve it.

• To meet legal or accounting obligations where relevant.

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4. Legal Basis for Processing (GDPR)

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If you tell us, or it is otherwise apparent, that you are located in the European Union or United Kingdom, we will treat your personal information in accordance with the GDPR obligations described throughout this policy, in addition to the Australian Privacy Act. For such visitors, we rely on one or more of the following legal bases: Your consent (for example, submitting a contact form), our legitimate interests in operating and improving the Website, or compliance with a legal obligation. You may withdraw consent at any time by contacting us.

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5. Who We Share It With

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We may share limited personal information with trusted service providers who help us run the Website, such as:

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• Our website hosting provider.

• Our email provider.

• Any analytics provider.

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We do not sell personal information to third parties for their own marketing purposes.

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6. Overseas Storage or Transfer

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Some service providers listed above may store or process information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure the receiving party protects the information consistently with Australian and, where applicable, GDPR standards.

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7. Retention & Security

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We keep personal information only for as long as reasonably necessary for the purpose it was collected, and take reasonable technical and organisational steps to protect it against misuse, loss, or unauthorised access. Enquiries sent by email are kept in our mailbox and are not entered into a separate marketing database unless you specifically opt in to further communication.

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8. Cookies

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The Website does not use cookies beyond those strictly necessary for it to function.

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9. Your Rights

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• If you are in Australia

You may ask us what personal information we hold about you, request correction of inaccurate information, and make a complaint about how we have handled your information. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC).

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• If you are in the EU/UK

You have the right to access, correct, delete, or restrict the use of your personal information, to object to certain processing, to receive a copy of your information in a portable format, and to lodge a complaint with your local data protection supervisory authority.

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• If you are located elsewhere

Regardless of where you are located, we extend the same practical rights to you: You may contact us to access, correct, or request deletion of your personal information, and we will respond as though the Australian Privacy Principles apply to you. If your country has its own data protection authority, you may also have the right to lodge a complaint with that authority, in addition to contacting us directly.

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10. Children's Privacy

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The Website is not directed at children, and we do not knowingly collect personal information from children.

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11. Changes to This Policy

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We may update this Privacy Policy from time to time. The current version will always be available on the Website, with the date it was last updated shown below.

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Last updated: 7th September 2026.

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12. Contact Us / Complaints

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For any question, access request, or complaint about how we handle personal information, contact info@abilitise.com.au. We aim to acknowledge complaints within 5 business days and resolve them within a reasonable time thereafter.

If you are not satisfied with our response:

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• Australian residents may contact the Office of the Australian Information Commissioner (OAIC).

• EU/UK residents may contact their local data protection supervisory authority, as set out in Section 9.

• Residents elsewhere may contact their local data protection authority, if one exists in their jurisdiction, in addition to contacting us directly.